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• To source loan clients in line with the business plan and target.

• Creating and maintaining strict credit discipline and ensuring zero default in recovery.

• Monitor the loan portfolio – conduct loan utilization checks and regular monitoring visits.

• Ensure compliance with policies, procedures & practices and continuously contribute to their improvement.

• Accurate and timely record keeping and reporting.

• Understanding customer needs and responding to customer queries & issues to ensure customer satisfaction.

• Completion of loan contracts by explaining provisions to applicant; obtaining signature and notarization; collecting fees.

• Any other work assigned to you from time to time.

• To source loan clients in line with the business plan and target.

• Creating and maintaining strict credit discipline and ensuring zero default in recovery.

• Monitor the loan portfolio – conduct loan utilization checks and regular monitoring visits.

• Ensure compliance with policies, procedures & practices and continuously contribute to their improvement.

• Accurate and timely record keeping and reporting.

• Understanding customer needs and responding to customer queries & issues to ensure customer satisfaction.

• Completion of loan contracts by explaining provisions to applicant; obtaining signature and notarization; collecting fees.

• Any other work assigned to you from time to time.

• To source loan clients in line with the business plan and target.

• Creating and maintaining strict credit discipline and ensuring zero default in recovery.

• Monitor the loan portfolio – conduct loan utilization checks and regular monitoring visits.

• Ensure compliance with policies, procedures & practices and continuously contribute to their improvement.

• Accurate and timely record keeping and reporting.

• Understanding customer needs and responding to customer queries & issues to ensure customer satisfaction.

• Completion of loan contracts by explaining provisions to applicant; obtaining signature and notarization; collecting fees.

• Any other work assigned to you from time to time.

• To plan, implement and achieve the business targets and profitability of the branch.

• Direct all operational aspects at the branch including operations, customer service, administration and sales.

• Assess local market conditions and identify current and prospective sales opportunities.

• Adhere to existing processes and locate areas of improvement and propose corrective actions.

• Adhere to high ethical standards, and comply with all regulations/applicable laws.

• Address customer and employee satisfaction issues promptly.

• Stay abreast of competing markets and provide reports on market movement and penetration.

• Bring out the best of branch’s staff by providing training, coaching, development and motivation.

• Any other work assigned to you from time to time.

• Ensuring ef-ficiency as per the standards in adherence to all the Processes and Policies of the Bank.

• Achieving the dis-bursement target as-signed in the given period.

• Maintaining a keen un-derstanding of the indus-try trends impacting the DSA Partners.

• Ensuring the perfor-mance of the DSA partners.

• Ensuring no Dormancy, Nil Delinquency and Nil Early Mortality of the cases of DSA.

• Ensuring the maxi-mum busi-ness from the DSA channel.

• Ensuring the proper coordina-tion with the sales, opera-tions and CPC.

• Proper ana-lyzing the sourced cases from the partner channel.

• To have the proper knowledge of product features, term and conditions & process

• Ensuring the timely renewal of existing DSA & termination of agreement of non performing DSA.

• Ensuring timely share of internal communi-cations re-ceived through mails from Administra-tive Offices / Supervisors.

• Ensuring coordina-tion for all Audit / In-spection / Vigilance and control processes at the centre.

• Any other activity as assigned from time to time to en-hance the Bank’s posi-tioning and profitability.

• To plan, implement and achieve the business targets and profitability of the branch.

• Direct all operational aspects at the branch including operations, customer service, administration and sales.

• Assess local market conditions and identify current and prospective sales opportunities.

• Adhere to existing processes and locate areas of improvement and propose corrective actions.

• Adhere to high ethical standards, and comply with all regulations/applicable laws.

• Address customer and employee satisfaction issues promptly.

• Stay abreast of competing markets and provide reports on market movement and penetration.

• Bring out the best of branch’s staff by providing training, coaching, development and motivation.

• Any other work assigned to you from time to time.

• To plan, im-plement and achieve the business targets and profitability of the re-gion.

• Direct all operational aspects of the product including operations, customer service, administra-tion and sales.

• Assess local market con-ditions and identify cur-rent and prospective sales oppor-tunities.

• Adhere to existing processes and locate areas of im-provement and propose corrective actions.

• Adhere to high ethical standards, and comply with all reg-ula-tions/applicable laws.

• Address customer and em-ployee satis-faction is-sues promptly.

• Stay abreast of compet-ing markets and provide reports on market movement and pene-tration.

• Bring out the best of Relationship Managers by provid-ing training, coaching, develop-ment and motivation.

• Any other work as-signed to you from time to time

• To plan, implement and achieve the business targets and profitability of the branch.

• Direct all operational aspects at the branch including operations, customer service, administration and sales.

• Assess local market conditions and identify current and prospective sales opportunities.

• Adhere to existing processes and locate areas of improvement and propose corrective actions.

• Adhere to high ethical standards, and comply with all regulations/applicable laws.

• Address customer and employee satisfaction issues promptly.

• Stay abreast of competing markets and provide reports on market movement and penetration.

• Bring out the best of branch’s staff by providing training, coaching, development and motivation.

• Any other work assigned to you from time to time.

• Maintaining and devel-oping good relationship with cus-tomers 

• Responsible for develop-ing busi-ness, max-imizing rev-enue gener-ation & achieving sales target.

• Working in close coor-dination with the bank’s team to ensure all clients ac-quired from the assigned area, trade actively.

• Identifying business opportuni-ties by iden-tifying pro-spects and evaluating their posi-tion in the industry; researching and analys-ing sales op-tions.

• Selling products by establishing contact and developing relation-ships with prospects; recom-mending so-lutions.

• Maintaining relation-ships with clients by providing support, in-formation, and guid-ance; re-searching and rec-ommending new oppor-tunities; recom-mending profit and service im-provements.

• Identifying product im-provements or new products by being up-dated on in-dustry trends, mar-ket activi-ties, and competi-tors.

• Preparing reports by collecting, analysing, and sum-marizing in-formation. 

• Maintaining quality ser-vice by es-tablishing and enforc-ing organi-zation standards. 

• To source loan clients in line with the business plan and target.

• Create and maintain strict credit discipline, ensuring zero defaults in recovery.

• Monitor the loan portfolio, including conducting loan utilization checks and regular monitoring visits.

• Ensure compliance with policies, procedures, and practices, while continuously contributing to their improvement.

• Maintain accurate and timely record-keeping and reporting.

• Understand customer needs and respond to queries and issues to ensure customer satisfaction.

• Complete loan contracts by explaining provisions to applicants, obtaining signatures and notarization, and collecting feesPerform any other work assigned from time to time

• Manage portfolio of delinquent JLG loan customers and pro-vide regular client updates.

• Identify potential defaulters through customer reviews and risk analysis.

• Investigate default reasons and report insights to manage-ment.

• Update and main-tain borrower & guarantor contact data for effective fol-low-ups.

• Implement and monitor cash han-dling processes (cash receiving & registers).

• Resolve delinquent accounts through customized repay-ment solutions.

• Conduct field visits to customers, guar-antors, and refer-ences for recovery actions.

• Coordinate repos-session activities with Branch Manager for critical cases.

• Drive efficient col-lections and monitor OD (Overdue) status across assigned cen-tres.

• Achieve monthly targets through DPD reduction, rollbacks, and OD resolution.

• Improve collection efficiency by reducing overdue movement and non-performing clients.

• Ensure productivity, compliance, and quality in all collec-tion activities.

• Drive collection efficiency and reduce roll forward of delinquent cases. 

• Plan, implement, and optimize recovery strategies and processes.

• Lead, train, and monitor performance of field collection teams.

• Allocate cases to executives and ensure timely recovery of dues.

• Engage directly with clients to resolve delinquencies and negotiate settlements.

• Handle escalations, including legal recovery through Lok Ada-lat.

• Track productivity, ensure policy compliance, and improve team output.

• Prepare MIS and reports on collection performance and targets.